emotional availability, relationships
Bruce Lambert
How to Be More Emotionally Available in a ...

Relationships thrive on genuine connection—on feeling heard, understood, and supported at a deeper level. Yet all too often, we hold back, afraid of vulnerability, or simply unsure how to open up. This pattern of emotional distance is sometimes called “emotional unavailability.” While it can protect us from hurt, it also holds us back from the warmth and intimacy we crave.

How to Be More Emotionally Available in a Relationship
Persuasion
Bruce Lambert
The Theory of Reasoned Action Explained: A ...

Why do we intend to do things but often don’t follow through? Learn how the Theory of Reasoned Action explains this puzzle—and how attitudes, social norms, and perceived obstacles shape your intentions and actions.

The Theory of Reasoned Action Explained: A Simple Guide
relationships
Bruce Lambert
Honesty vs. Politeness: How to Balance Truth ...

When you have something difficult to say, something that might hurt or embarrass the person you're talking to, how should you say it?

Should you come right out and say it, bluntly and honestly?

Or should you be tactful and indirect?

What values should guide us in these situations?

Is honesty the highest value? Or is kindness?

Honesty vs. Politeness: How to Balance Truth with Tact in Communication
relationships
Bruce Lambert
Improve Your Communication Skills: One ...

I want to tell you a story.

In addition to being a college professor, I'm a consultant. The most common kind of training I do, as a consultant, is communication skills training.

I specialize in training health professionals how to talk to patients and families who have been harmed by healthcare.

These are very difficult conversations. We focus a lot on empathic communication skills, which is a topic I've taught a lot about.

I'm going to teach you the single most important step you can take to begin to improve your communication skill.

Improve Your Communication Skills: One Essential Step to Success
persuasion
Bruce Lambert
How to Persuade People Effectively Using the ...

Our own behavior is killing us.

If you look at the top 10 causes of death, you'll see at the top diseases like heart disease, cancer, and stroke, but it's actually our own behavior, smoking, drinking, not exercising, having a poor diet, which lead to the problems.

If you want to change people's behavior, you have to stop giving them information.

Information alone simply isn't persuasive. Most of the time, people already have a lot of the basic information like smoking causes lung cancer, but it doesn't change their behavior.

If you want to actually change people's behavior, you have to put this information into a story.

How to Persuade People Effectively Using the Power of Stories

Conversation

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How to Overcome Fear of Conversation: 5 Phrases for Confident Communication

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How to Overcome Fear of Conversation: 5 Phrases for Confident Communication

If you want to be successful personally and professionally, you have to put down your phone and learn to have face-to-face conversations.

The popularity of cell phones has made an entire generation of young people afraid of face-to-face conversation.

If you don't stop texting, and instead learn to embrace telephone calls and face-to-face conversations, you will never develop the emotional intelligence, maturity, and empathy that are necessary to be a happy, successful person.

One of the main reasons people are afraid of face-to-face conversation and prefer texting is that they say when they're texting, they can edit what they say and correct things.

I'm going to give you five things you can say that allow you to edit your real-time remarks in a face-to-face conversation or phone call.

How Not To Say The Wrong Thing: Ring Theory

How Not To Say The Wrong Thing: Ring Theory

In high stakes situations, it's really hard to say the right thing.

Unfortunately, it's really easy to say the wrong thing.

Many of us avoid these high stakes, difficult conversations because we're so afraid we're going to say the wrong thing, or we're afraid we won't be able to find the words to say the right thing.

I'm going to describe a simple technique for how not to say the wrong thing in a high stakes situation.