Relationships thrive on genuine connection—on feeling heard, understood, and supported at a deeper level. Yet all too often, we hold back, afraid of vulnerability, or simply unsure how to open up. This pattern of emotional distance is sometimes called “emotional unavailability.” While it can protect us from hurt, it also holds us back from the warmth and intimacy we crave.
Why do we intend to do things but often don’t follow through? Learn how the Theory of Reasoned Action explains this puzzle—and how attitudes, social norms, and perceived obstacles shape your intentions and actions.
When you have something difficult to say, something that might hurt or embarrass the person you're talking to, how should you say it?
Should you come right out and say it, bluntly and honestly?
Or should you be tactful and indirect?
What values should guide us in these situations?
Is honesty the highest value? Or is kindness?
I want to tell you a story.
In addition to being a college professor, I'm a consultant. The most common kind of training I do, as a consultant, is communication skills training.
I specialize in training health professionals how to talk to patients and families who have been harmed by healthcare.
These are very difficult conversations. We focus a lot on empathic communication skills, which is a topic I've taught a lot about.
I'm going to teach you the single most important step you can take to begin to improve your communication skill.
Our own behavior is killing us.
If you look at the top 10 causes of death, you'll see at the top diseases like heart disease, cancer, and stroke, but it's actually our own behavior, smoking, drinking, not exercising, having a poor diet, which lead to the problems.
If you want to change people's behavior, you have to stop giving them information.
Information alone simply isn't persuasive. Most of the time, people already have a lot of the basic information like smoking causes lung cancer, but it doesn't change their behavior.
If you want to actually change people's behavior, you have to put this information into a story.
How much should you tell people about yourself and how soon?
This post explains how self-disclosure, when done correctly, improves relationships, but when done badly, destroys relationships.
Self-disclosure is the key to the growth and development of any relationship, and thus is a key flirting skill.
If you want to learn how to flirt, or get better at flirting, you have to learn how and when to tell people about yourself.
